Shipping policy

Burning Wickz & Body Scentz requires 24-72 hours to process your order depending on whether we have to make, wrap & label products. There is a $10.99 Shipping Fee on all orders under $150 within the United States. Please allow longer time during peak candle season (September - December). If an item is not in stock, you will be notified via email and given an estimate as to when to expect shipment. Partial orders are not shipped until the entire order is available. You will be given the option to cancel in the email. Please check your spam/junk folders for our email or add our contact info to your address book. United Parcel Service (UPS) is our primary shipping service. UPS is guaranteed and insured. Weekends, major holidays (refer to UPS Holiday Schedule at www.UPS.com), and the day the package is picked up (our daily pickup is 3pm EST) do not count in the delivery calculations.